This Privacy Policy describes how Gau Agarbatti and its affiliates (collectively referred to as “SHREE ENTERPRISE“, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website https://gauagarbatti.com/ (referred to as the “Platform”).
Please note that you may browse certain sections of the Platform without registering. We do not offer any product or service under this Platform outside India. Your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any service/product offered on the Platform, you expressly agree to the terms of this Privacy Policy, the Terms of Use, and applicable service/product terms, and consent to be governed by Indian law, including data protection and privacy regulations. If you do not agree, please do not use or access our Platform.
1. Collection of Information
We collect your personal data when:
- You use our Platform or services.
- You interact with us over the course of our relationship.
Information collected may include:
- Name, date of birth, address, phone number, email ID.
- Identity/address proof details.
- Sensitive personal data (e.g., bank account details, payment info, biometric data), collected only with your consent.
We may also:
- Track your preferences and behaviour on our Platform.
- Collect transaction-related information, including those from third-party platforms (subject to their privacy policies).
- Request users to remain cautious of fraudulent communications seeking sensitive information like OTPs, PINs, etc.
2. Use of Information
We use your personal data to:
- Provide and improve services.
- Process transactions and fulfill orders.
- Communicate about offers, updates, or promotions.
- Customize your experience.
- Prevent fraud or illegal activities.
- Conduct analytics and surveys.
- Enforce Terms of Use and resolve disputes.
You may opt out of marketing communications at any time.
3. Sharing of Information
We may share your data with:
- Our affiliates and group companies (for offering services or marketing, unless you opt out).
- Sellers, logistics partners, service providers, payment gateways, and other business partners.
- Government authorities or law enforcement agencies if legally required or for protecting public interest.
4. Security Measures
We implement reasonable security practices to protect your data from unauthorized access, misuse, or loss. However, data transmission over the internet is never completely secure. Users are responsible for keeping their login credentials confidential.
5. Data Retention & Deletion
You may delete your account via profile settings or by contacting us. However:
- We may delay or deny deletion if there are ongoing services, disputes, or legal obligations.
- Once deleted, access to the account is lost.
- Data may be retained in anonymized form for analytics or legal reasons.
6. Your Rights
You may access, update, or correct your data through your account. You can also write to us for assistance.
7. Consent
By using the Platform and providing information, you consent to:
- Our collection, storage, and processing of your data.
- Contact via SMS, email, or calls by us or our partners.
If providing someone else’s data, you confirm you have their consent.
To withdraw your consent, write to the Grievance Officer (details below) with the subject: “Withdrawal of consent for processing personal data”. Your withdrawal will not be retrospective.
8. Changes to this Policy
We may revise this policy from time to time. Please review it periodically. We will notify users of any major changes as required by law.
Contact Us
Gau Agarbatti – SHREE ENTERPRISE
📧 Email: info@gauagarbatii.com
📞 Phone: +91 99044 36003
📍 Address:
GROUND FLOOR, PLOT NO. 50,
YOGESHWAR NAGAR, GUNDALA ROAD,
OPP. AUSTON CINEMAS,
NEAR ST. MERRY SCHOOL,
GONDAL, RAJKOT, GUJARAT – 360311